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Large-Scale Interpreting, Mobile-App, and Access Control Management by Globibo

large scale interpreting
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INDUSTRY NAME

Government Entity

LOCATION

Singapore

PLATFORM
Events Studio

SERVICES

  • Access Control via Barcode on 42 gates, 84 marshalls over the 4 days
  • Interpreting into 4 languages in 3 parallel rooms to 3500 foreign delegates
  • Mobile app for Conference Program, Voting, Live Q&A, messaging, networking, sponsor/exhibitor show page.

 

SETUP

Interpreting:

  • The booth were set up and supported from 3 sub-teams in the 3 halls
  • The device collection counter was supported by an own team of around 20 staff to manage the volume of 3500 participants

Access Control

  • The integrated system provide a highly responsive validation of the participants badge as well as live analytics of room/session utilization

Mobile app

  • Each room/session that utilized the app for Voting & Q&A had a support team for the Moderator
  • A backend team monitored the server performance/response time as well as any data-entry update requests

EQUIPMENT

  • Events.Studio
  • Wireless Mobile Barcode Scanners (smart and non-smart devices)
  • 3500 interpreting receivers with charging stations
  • 12 interpretation booths, split into 3 rooms, 24 consoles, 3 CCUs
  • 24 interpreters
  • Microphone / Video Integration
  • Live monitors for Q&A in 12 rooms

Globibo’s expertise shone at the XXI World Congress on Safety and Health. We catered to 20,000 diverse participants across 10 conference tracks and exhibitions, ensuring an engaging experience for all the participants. Booth setup supported by 3 sub-teams across 3 halls. Device counter managed by own team of 20 staff for 3500 participants. 

Large-Scale Interpreting, Mobile-App, and Access Control Management

International Labor Organization, Ministry of Manpower Singapore, and International Social Security Association jointly organized the XXI World Congress on Safety and Health

4-days event had around 20,000 participants, from prime ministers to students.

10 parallel conference tracks and exhibitions in 20 venues.

 

Seeing a large-size event come together from the very first conceptual discussions to a final show is an exciting journey
Observing a fully occupied room of participants using our interpreting devices and mobile app created a sense of pride for the full project team.

Participants

20000

Venues

20

Days

4

Delegates

3500
WCSH Case Study
WCSH Case Study

CHALLENGES

  • The show caller had several issues with the actual program and had to delay participants’ entry into the rooms. This creates big emotional and safety pressure on the access control marshalls
  • In some rooms, the participants were not informed to collect the interpretation receiver. Large crowds had to rush to collection counters when the session started to collect their devices




MANAGEMENT OF CHALLENGES

The corresponding technical leads for the roles have long experience in their corresponding functions. The right staffing and training of all full-time and temporary staff allowed them to flexibility adjust to the circumstances

Globibo facilitated a large-scale event with interpreting, a mobile app, and access control management. Witnessing the successful execution and participant engagement filled the project team with pride. A journey from concept to success!

ROLES / TEAM MEMBERS

01

2x Technical Director and co-director

02

1x Interpretation Lead
6x Room Engineers

03

Audio Lead
6x Room Engineers

04

Video Lead
6x Room Engineers

05

Mobile App Lead
20x Moderators Support Team
4x Backend Engineers

06

Access Control Lead
4x Floor Leads
84x Marshalls

WCSH Case Study
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FEEDBACK

The feedback from the participants, organizer and partners was overwhelmingly positive. The subsequent year, the Client awarded Globibo an even larger project.