Elevating an Event Production Giant – seamless multilingual Event by Globibo

INDUSTRY NAME

Event Technology Service

LOCATION

Singapore

PLATFORM

Onsite

SERVICES

Globibo provided 12 conference interpretation booths for 12 languages with several audio mixer desks, audio splitters, interpretation receivers, interpreter consoles, mobile interpretation transmitters, monitoring infrastructure, and headband headphones with chargers for all the participants.

SETUP

Preparation & Planning Team: 3
Logistics & Setup: 17 staff
Operation: 9 staff + 36 interpreters
Dismantle & Logistics: 18 staff

EQUIPMENT

The multi-track event had several separate requirements while the organizer wanted to create an integrated experience between the different venues.

A) Main Venue:

Conference Interpretation Booths -12
Interpretation Consoles – 24
Central Control Units -3
Audio Splitters – 3
Interpretation Transmitters -12
Interpretation Receivers – 2200
Headband Headphones – 2200
Charging Cases/ Trays – 35
Audio Recorders – 12
Audio Mixer Desks – 2
Monitoring Infrastructure – 2
Dante Stage-boxes with fiber-optic routing – 2

B)Breakout Rooms

Mobile Interpretation Transmitters – 5
Interpretation Receivers -300

A well-known event technology company in Singapore entrusted Globibo with the responsibility of providing interpretation services in twelve different languages for a large-scale event that included three thousand attendees. A great level of satisfaction was expressed by the client regarding our services.

Elevating an Event Production Giant – seamless multilingual Event by Globibo

One of the renowned event technology companies in Singapore entrusted Globibo for their large-scale event with 3,000 participants and interpreting into 12 languages.

Due to the venue’s size and the number of participants, the location of the transmitters to ensure proper coverage created the requirements for cable runs of more than 300m as well as several AV desks.

Converting analog and digital signals via a central system that serves simultaneous interpretation (SI), recording, and streaming at different bit rates.

Overseeing receiver collection and return for a group of more than 3,000 participants with over 12 languages without causing delays and long wait times.

Monitoring a large-scale infrastructure throughout a 5-day event.

PARTICIPANTS

3000

LANGUAGES

12

DAYS

1

MANAGEMENT OF CHALLENGES

We ensured that our team that did prior events in that venue was deeply involved from the beginning but conducted new on-site visits and maintained continuous communication with the AVL technical solutions provider. This allowed us to comprehend the most advantageous transmitter placement to enhance signal strength which in turn prevented frequency dropouts.

We developed diagrams during our planning phase and conducted compatibility testing several times before the event. Additionally, we performed numerous tests on different recording devices to guarantee the desired high-quality results on different bit rates. The entire process of compatibility testing and problem-solving allowed us to integrate different systems and functions into a single network seamlessly.

A separate project manager was assigned to manage the receiver logistics, which encompassed overseeing a team of staff and ensuring the packing of each collection bag which included peripherals such as headsets, charging cables, and lanyards. Lastly, offering technical support to the participants. Thanks to our experienced staff, standard best practices could be applied to the customer-facing collection counters.

We designed a comprehensive 2-level monitoring system that checked pre/post transmission audio quality. This novel system was tested in smaller projects before and adjusted for the scale of the event.

BEST SOLUTIONS

Given the size of the event, our planning phase stretched out for two months, and the onsite setup itself demanded 4 days. The preparation was in line with our standard approach to most events, where the ultimate measure of our success lies in the sense of satisfaction from both participants and organizers after a successful event. It serves as a concrete testament to our unwavering commitment to delivering services that consistently surpass expectations, and this remains the cornerstone of our approach to every event we are involved in.

The preparation was consistent with our typical approach to events, with the ultimate measure of success being the satisfaction of both participants and organizers following a successful event. That’s how Globibo provided all services.

ROLES / TEAM MEMBERS

CLIENT FEEDBACK

The client expressed high satisfaction with our services and specifically highlighted the exceptional quality of our overall coordination and monitoring. They commended our ability to swiftly address any requests or issues that arose, underscoring our commitment to excellence.